Step 1: Check if your product meets all the conditions for returning a product.

Step 2: Contact PickuExpress’s Customer Service to submit a Ticket / request for return.

Step 3: Snap a Photo of that product and describe the problem.

Step 4: Fill in the return form given with the invoice.

Step 5: Choose your preferred method of product return when you call Customer Service.

Step 6: Your returned product will go through a Quality Check.

Step 7: If validated, you will get product Return / Replacement.